At Reference Point, we place great emphasis on supporting and maintaining software - as well as supplying it - and we have an excellent reputation for the level and commitment of the support we provide.

Effective support and maintenance enables users - year on year - to continue to get the most out of their software systems.

The level of support and maintenance offered is based on client requirement. For our off-the-shelf systems, support tends to be helpline only during office hours.

For tailored and mission-critical systems, we offer a full and comprehensive service, which can include any of the following: total application and database hosting, system support, helpline access (24/7).

We also provide a range of consultancy and bureau services for our clients.